my stk life7 phone wont sound the message alert even though the setting are set so it can

Aug 15, 2018
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i have a stk life7 I have noticed that it no longer lets me know if a text message has come in and on the rare time it does it plays 2 seconds of the alert and stops, its not being dropped or had anything spilt on it
 
Have you tried restarting (turning it off and back on) the phone to see if this resolves it? Sometimes that is all you need.

Another thing to try is to make sure that the sounds for any apps you use are not interfering with the text message alerts. You may also want to check the phone's "Settings" and then "Sounds" and test the sound you have set for the messages to make sure it is actually still there and working.

Now if you are talking messages through an app (other than the phones regular text messages) you need to then check with that apps creators to see if there is an issue with it or a fix.
 
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