My Surface Pro 2 RT 8.1 is stuck in the auto repair cycle

[actinggeek03]

As mentioned, my Surface Pro 2 (Windows RT 8.1) has gotten stuck in the auto repair cycle of death. Luckily I don't have any important files on that computer. I would love some fix advice, what causes it, and whether or not it is 100% nesecary to go in and have it serviced.

Thanks!

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps that may help.
- First is to do a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting up again.
- If the same problem will persist do try loading the laptop in Safe Mode.
- While the laptop is booting up, repeatedly press on F8 until it loads Advanced Boot Options then select Safe Mode.
- If Safe Mode will load do run System Restore to bring it back to an earlier date or time when everything was working fine.
- Here's how to run System Restore: http/windows.microsoft.com/en-PH/windows-8/restore-refresh-reset-pc
- If System Restore will also not load, your last option would be to reinstall Windows 8.
- Here's how: https/www.microsoft.com/surface/en-us/support/warranty-service-and-recovery/restore-or-reset-surface?os=windows-8.1-update-1