• We hope you have a fantastic holiday season to close out 2025! Thank you all so much for being part of the Tom's Guide community!

My toshiba laptop's screen works fine until it locks itself...

FerdinandA

Estimable
Jan 31, 2016
2
0
4,510
I generally don't have problems with it, though sometimes the display driver says it crashed.

The problem is, after a while of using it, I supposed some 45 minutes because that's when I programmed the screen to turn off, the screen does turn off but when I try to use it again, it doesn't turn itself on again. I can here the laptop running, it's just the screen that won't turn on again.
 
Hi,

Please do try these troubleshooting steps that may help in solving the issue.
- Start by uninstalling/reinstall the graphics card driver.
- Go to Device Manager and uninstall the graphics driver.
- Check Programs and Features as well and uninstall anything related to your graphics card.
- Once done, download and install the latest graphics driver from the manufacturers site. (AMD or NVIDIA)
- Reboot your laptop once the latest driver has been installed.

If these will not work, check if the LCD is working normally.
- When this same problem will persist connect an external monitor and see if you'll get the display on it.
- If it would display normally on the external monitor you may need to check the LCD ribbon cables if they are seated properly.
 


I don't have AMD it's still inter core i7, is it still possible to get it?