need help with an error [kies 3]

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rcd67

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Jun 9, 2014
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hopefully i'm in the right category if not please point me in the right direction, here is my question im trying to run kies 3 on my computer for my s4 phone so i can transfer video from my phone to my computer when i try to run the program this is the message i get...{the procedure entry point ?_xmem@tr1@std@@yaxxz could not be located in the dynamic library msvcp90.dll.} could someone tell me how to fix this.. just recently reformatted my hard drive running vista 64 home premium and all my updates are up to date
 

nezky

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Jul 24, 2014
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Please install these FF:
if your using XP Pro Edition 32bit
1. http://www.microsoft.com/en-us/download/confirmation.aspx?id=29 (Microsoft Visual C++ 2008 Redistributable Package (x86) )
this is for MSVCP90.DLL error
2. http://www.microsoft.com/en-us/download/confirmation.aspx?id=5582 (Microsoft Visual C++ 2008 SP1 Redistributable Package (x86) ).
This is for mfc90u.dll since you will encounter it after you install the step 1.

I have the same problem and solve by installing the above step. hope it help

:) nezky
 

ChrisNow

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Sep 1, 2014
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I running W8 SP1 64 and I got similar error after I ran update of Kies and I could nor after that run the Kies3 or install fresh copy of Kies, so I went to Program and Features and I pressed Change- not Uninstall. It did some process which did not help run the Kies but it helped run installation file of Kies which resolved the problem and I can run Kies3 again. Hopefully it will help with your problem too.
 
G

Guest

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Brilliant! Your a genius Nezky, take a bow.

Having used previous versions of Samsung Kies without hiccup, following your two step fix I now have Kies 3 running and I'm truly relieved that I can continue using my Windows XP based system to support my new Galaxy S5. Thank you so much.

ajake2k
:bounce:
 

ahmedfouad

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Dec 4, 2014
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thanks very much ahmed fouad

 

UKG

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Jan 27, 2015
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Dear nezky
I have the identical problem as at the top but on Vista Ultimate 32Bit. This was the log:
Problem Event Name: APPCRASH
Application Name: Kies3.exe
Application Version: 3.2.14083.9
Application Timestamp: 53f59e0c
Fault Module Name: MSVCP90.dll!?_Xmem@tr1@std@@YAXXZ
Fault Module Version: 6.0.6002.18881
Fault Module Timestamp: 51da3e27
Exception Code: c0000139
Exception Offset: 00009f5d
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 2057
Additional Information 1: 9d13
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 9d13
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

Would those downloads assist me or do I need different ones for Vista? Any help appreciated as I can't back up my phone (or anything else without Samsung USB drivers.
Cheers

I DID IT ANYWAY and it works on Vista too - THANKS!!!!

 

Uncle Tomm

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Feb 2, 2015
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Thank you so much, it's highly appreciated indeed, you've made my day. lol Now i know why it's called XP Pro or Windows Pro, it could be for those professional procedures which Windows can’t perform during its’ massive updates? lol
 

UKG

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Jan 27, 2015
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4,510
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It works on Vista too. Thank you so much - I had been trying to sort that out for weeks. Simple solution that works - and the downloads are from the Microsoft site, so no dodgy malware etc. Thanks again
 

mohamed-at

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Mar 10, 2015
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Thank You nezky.. it really works on my windows xp x86 SP3 edition
 

Celldog

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Jan 23, 2016
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Nezky, you are indeed a genius. Yesterday I installed Samsung's Smart Switch and when I would run the program I too got this "procedure entry point error"...a different code but ending with "...could not be located in the dynamic library msvcp90.dll." I have never seen this before. After doing research on the Internet, I came up with reinstalling Windows XP Service Pack 3. Same problem occurring. I did more research and found your solution. I stalled both Microsoft Visual C ++ patches...and walla...my eyes popped out of my head when I ran the program and it worked...error message gone. So happy after several hours I fixed this. Thank you so much. I am just wondering why I did not have this problem on one Windows XP computer but I did on another.
 
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