Need Help With My New Asus Laptop

alman9oori91

Prominent
Oct 14, 2017
1
0
510
Hello, I Got My New Asus Laptop 2 Days Ago And Now It Keeps Shutting Down By Itself And Without A Warning It Happened A Few Times After That I Searched On How To Fix It And Got Nothing. Please Help!
Model: STRIX GL553
 
Solution
How long does it take for the shutdowns to happen? Are there any error messages or messages at all when you start the computer back up? Are you trying to do something in particular like gaming when the laptop turns off by itself. Is the turn off immediate, or does Windows close out programs before turning off?

Sorry for the list of questions but it will help the forum get a better grasp as to what the problem might be if you answer them all as detailed as you can.

If for whatever reason you think it is a manufacturing defect though, go ahead and use your store return policy and ask for a return or exchange. Sometimes there might be something simple wrong, or it might not be broken at all, but peace of mind is something that is worth...

MusenMouse

Commendable
Mar 24, 2016
80
0
1,610
How long does it take for the shutdowns to happen? Are there any error messages or messages at all when you start the computer back up? Are you trying to do something in particular like gaming when the laptop turns off by itself. Is the turn off immediate, or does Windows close out programs before turning off?

Sorry for the list of questions but it will help the forum get a better grasp as to what the problem might be if you answer them all as detailed as you can.

If for whatever reason you think it is a manufacturing defect though, go ahead and use your store return policy and ask for a return or exchange. Sometimes there might be something simple wrong, or it might not be broken at all, but peace of mind is something that is worth gold in my opinion.
 
Solution