• We hope you have a fantastic holiday season to close out 2025! Thank you all so much for being part of the Tom's Guide community!

Need help with my phone

Status
Not open for further replies.

wedweterger342

Prominent
Oct 22, 2017
2
0
510
If i have my sim card in, when I turn on my phone, it says Samsung with a unlocked lock and then word custom beneath it, then the wavy samsung screen, then the at&t screen(which takes longer to load then with no sim). If the sim card isn't inserted, then it boots normal, says Samsung galaxy S4, then the wavy screen, then the at&t screen. And I can't make calls or texts because of sim not provisioned mm #2 error. It was working fine yesterday. Please help. All replies appreciated.
 
MERGED QUESTION
Question from wedweterger342 : "Need help with my galaxy S4"

If i have my sim card in, when I turn on my phone, it says Samsung with a unlocked lock and then word custom beneath it, then the wavy samsung screen, then the at&t screen(which takes longer to load then with no sim). If the sim card isn't inserted, then it boots normal, says Samsung galaxy S4, then the wavy screen, then the at&t screen. And I can't make calls or texts because of sim not provisioned mm #2 error. It was working fine yesterday. Please help. All replies appreciated.
 
Please don't start a new thread to ask the same question. Follow up with other members in your original thread.
 
Status
Not open for further replies.