New Acer Aspire E15 freezing

sjohnson1131

Estimable
Mar 3, 2015
2
0
4,510
Hello. I recently bought a new Acer Aspire E15 with windows 8.1. Ever since I got it, it freezes every 10 minutes or so and I have to manually shut it down. It only has a total of about 10 hours of use. Is there anything I can do about it, or is this just a crappy computer?
 

sjohnson1131

Estimable
Mar 3, 2015
2
0
4,510


It happens when trying to open any program, install anything, or even go to a new web page.
How do I run those diagnostic tools?