Question New AntiVirus Question

[jimkirk363]

For the past 4 years i've used Kaspersky without any issues, but recently i've been having problems with my bank (Lloyds Bank) and the safe money side of things loading correctly.

I have the latest version of the software, i have tried uninstalling and reinstalling the software and nothing has helped so i'm thinking of switching to something else.

Would NOD32 be a good replacement for Kaspersky? If not what would? Thanks.

 

[rgd1101]

and what exact issue with the bank website?
what os? are they up to date?
what browser?

 

[jimkirk363]

and what exact issue with the bank website?
what os? are they up to date?
what browser?

The protected website doesnt load correctly.

Tried in both chrome and firefox, both browsers and O/S is upto date.

 

[rgd1101]

What exact doesn't load correctly mean?

does it work on another pc?

 

[jimkirk363]

What exact doesn't load correctly mean?

does it work on another pc?

The page loads where images are either missing or overlapping.

Yes it loads fine on my phone for example.

 

[rgd1101]

Are you using any extension on the browser?

not sure issue with your antivirus or something else.

 

[jimkirk363]

Are you using any extension on the browser?

not sure issue with your antivirus or something else.

Not using any extensions in the private browser for banking no.

 

[jimkirk363]

Try to Disable the Kaspersky and then try to load the Bank website, if the website load then the issue is with the Kaspersky Antivirus.

I have done this and it is Kaspersky causing the issue.

I know of a guy who also had to scrap Kaspersky as his Natwest page wouldn't load correctly. He now uses Norton 360.