New laptop - Win 8.1, nvlddmkm.sys BSODs at boot/driver install.

Eason85

Estimable
May 23, 2015
6
0
4,510
It's a gigabyte P34G v3 CFG-2 (970M)

I played games successfully with for a couple hours it until I loaded EVGA precision (I hadn't overclocked, and it had been open before). I got a BSOD randomly so I restarted. Then it started looping. I tried a rollback, wiping drivers, but it still didn't work. It crashes as soon as I try to install any nvidia drivers.

here is my minidump analysis:

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nvlddmkm+45b574

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME: nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 55515e64

STACK_COMMAND: .cxr 0xffffd00023223840 ; kb

FAILURE_BUCKET_ID: AV_nvlddmkm+45b574

BUCKET_ID: AV_nvlddmkm+45b574

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:av_nvlddmkm+45b574

FAILURE_ID_HASH: {3a884b94-17c2-1bc6-ecef-e47a99ce1a99}



Update: error persists after clean install. I never saw any flickering or signs of video problems.
 
Solution
A plugin card to your computer if it supports it. You can throw a GTX 580M in there if you wish, or GTX 970M for that matter. It's kinda like PCI for laptop GPUs.

okcnaline

Honorable
Herald
Nov 17, 2013
449
0
11,210
Dang it... I'm all out of ideas already. Tell me what happened right before the BSOD loop started.
P.S.: Actually, I lied. I just came up with an idea. How about new RAM? Clear out the extra junk in the RAM that may still have things when it failed.
 

Eason85

Estimable
May 23, 2015
6
0
4,510


Thanks for your replies. I had played two hours of DOTA to test my -60mv undervolt using XTU. I went to EVGA to check temps (had been 70 before) when it BSOD'd as evga loaded. I'll try the ram and have a motherboard place look the hardware over
 

Eason85

Estimable
May 23, 2015
6
0
4,510




Ok, it's confirmed that it's a dead GPU. Swapped everything internally and did a fresh install. Same problem. Something happened and the GPU died after 2 hours of playing my first day with the laptop. If I had known their QC was like this, I'd have bought a Blade instead.
 

Eason85

Estimable
May 23, 2015
6
0
4,510




I'm taking it to file a claim after work. What is MxM?
 

okcnaline

Honorable
Herald
Nov 17, 2013
449
0
11,210
46_1.jpg