No NetFlix. "Please update software" message. Cannot do it.

[Jane Lew]

Has been several days.

 

[ss202sl]

Probably need silverlight.

http/www.microsoft.com/silverlight/

 

[spdragoo]

Assuming this was in a browser on your PC, then @ss202sl is correct, you need to install Microsoft Silverlight.

If you're getting this message on something else -- game console, Roku, etc. -- that would be something different.