No signal for HDMI 1? Samsung led smart T.V

[U_TouchedMyFries]

I have tried to look up ways to troubleshoot the problem i have been having but have had no success. Every time i turn on the T.V, cable box, and receiver, it displays that it has no signal on HDMI 1. What could i do about this? if you need anymore info i will be happy to give it to you.

 

[DonRB1]

I would be VERY WARY of manually uupdating this way! Make sure that your tv is the EXACT model for the 1431 update. I have a UN40j6300 which is an exclusive model to Best Buy. Turns out that model is not listed on the Samsung web site.

I also have the best buy exclusive UN40J6300 model and dowloaded today the new 1431 update from Samsung's web support page for that model here:
http/www.samsung.com/us/support/owners/product/UN40J6300AFXZA

The update worked great on a usb drive, now the hdmi ports work normally again!

 

[tonykmag77]

I would be VERY WARY of manually uupdating this way! Make sure that your tv is the EXACT model for the 1431 update. I have a UN40j6300 which is an exclusive model to Best Buy. Turns out that model is not listed on the Samsung web site.

I also have the best buy exclusive UN40J6300 model and dowloaded today the new 1431 update from Samsung's web support page for that model here:
http/www.samsung.com/us/support/owners/product/UN40J6300AFXZA

The update worked great on a usb drive, now the hdmi ports work normally again!

Thanks for the update! I will give it a try!!!

 

[tonykmag77]

I would be VERY WARY of manually uupdating this way! Make sure that your tv is the EXACT model for the 1431 update. I have a UN40j6300 which is an exclusive model to Best Buy. Turns out that model is not listed on the Samsung web site.

I also have the best buy exclusive UN40J6300 model and dowloaded today the new 1431 update from Samsung's web support page for that model here:
http/www.samsung.com/us/support/owners/product/UN40J6300AFXZA

The update worked great on a usb drive, now the hdmi ports work normally again!

ok, I'm not as brave as you. I checked that link and a disclaimer comes up that says that Samsung is not responsible for anything that happens if you download that update. So I think I'll just wait for them to make the update available through the regular tv menu.

Good news that it works for you. I think that should give us all hope. Thanks again!

 

[kmcdaniel1969]

ok, I'm not as brave as you. I checked that link and a disclaimer comes up that says that Samsung is not responsible for anything that happens if you download that update. So I think I'll just wait for them to make the update available through the regular tv menu.

Good news that it works for you. I think that should give us all hope. Thanks again!

Yeah, that is pretty strange, isn't it? Why would they put a disclaimer like that? Only thing I can think would be, maybe people have downloaded an update for the wrong television model and screwed up their set..

But I am like you, I see that disclaimer and I get an uneasy feeling about it. That's all I need... My 6 month old set ruined because of an update gone "mad".. LOL... I will wait for the over-the-network update... Maybe they will get it out in the near future...

 

[tonykmag77]

OK. I just got the over air update 1431 on my UN40J6300 and hdmi problem appears fixed! Power off/on from remote seems normal!

I've yet to check all the hdmi ports and I have no interest in Smart Hub, but so far it looks good.

I'm leaving auto update OFF after this debacle.

Hope this works for all!

 

[DonRB1]

Good to hear Samsung got the v1431 up on the server in less than a day after it was put up on the website.
I wasn't afraid of that disclaimer, its just to cover their legal ass.
USB update worked fine for me and I got my TV fixed yesterday.
All features on v1431 are working well for me including SmartHub apps in addition to the HDMI port issue fixed.

I too turned off auto software update for now unless I see an update listed at the Samsung website that indicates something really good added or improved.

 

[tonykmag77]

Good to hear Samsung got the v1431 up on the server in less than a day after it was put up on the website.
I wasn't afraid of that disclaimer, its just to cover their legal ass.
USB update worked fine for me and I got my TV fixed yesterday.
All features on v1431 are working well for me including SmartHub apps in addition to the HDMI port issue fixed.

I too turned off auto software update for now unless I see an update listed at the Samsung website that indicates something really good added or improved.

Agreed. Cannot trust their auto update anymore.
Thanks again and good luck!

 

[rawrkaribear]

Nothing yet to fix my J6200...

 

[DanV_19]

Update was ready to apply over-the-air. All better!

 

[DRSoccer5]

I just finished hooking it through component. Now I have to go check for the update!

 

[kmcdaniel1969]

Yep, got the update over the network. Everything is fine with the hdmi ports.. One thing though, is anyone having issues with the tv changing settings? I keep having to go in to the menu and change the picture settings to Dynamic each time I turn on the tv. I'll turn the tv on and notice the picture is "darker" than usual and I will check the settings and every time it is set to "Standard" picture.. I'll change it to dynamic, but it doesn't stay. And Ib have the same set up for any device hooked to the tv.

 

[IMWorks]

Newest firmware v1431.0 seems to have resolved the issue for me with my J6300 series.

 

[SamsungSam]

Received the USB this morning. Version 1431 fixed the problem. I had a brief issue with cut offs of picture and sound but realized this was because I had switched hdmi cables between direct tv receiver and blu ray back when I was initially trying to trouble shoot. I agree with the concern about downloading from the website. You don't ever want to anything to jeapordize your warranty. But the email they sent me with their flash drive confirmed they were sending it in response to my request for warranty service. There were no disclaimers.

 

[mithund]

So, I downloaded the new update, its now v1432 but the issue still persists. Here's what I did:
1. Download new firmware
2. Update by connecting it to the OneConnect box (Successfully udpated)
3. TV turned off and turned back on automatically, but still doesn't recognize the HDMI ports
4. I unplugged and plugged the HDMI port - nothing
5. I unplugged the TV for 10 minutes and plugged back in, nothing

I am at a loss here...not sure what's going on. Any suggestions? Thanks guys...

 

[Jeff_22]

So, I downloaded the new update, its now v1432 but the issue still persists. Here's what I did:
1. Download new firmware
2. Update by connecting it to the OneConnect box (Successfully udpated)
3. TV turned off and turned back on automatically, but still doesn't recognize the HDMI ports
4. I unplugged and plugged the HDMI port - nothing
5. I unplugged the TV for 10 minutes and plugged back in, nothing

I am at a loss here...not sure what's going on. Any suggestions? Thanks guys...

 

[Jeff_22]

Same issue. No answer. My TV is 40 inch JS7500.

I hate new technology.

 

[g7nqkc]

When components are connected via HDMI they each look to "handshake" with each other when turned on. In many systems the order in which they are turned on causes problems. If the no signal message is from the TV then I would try to leave the cable box and receiver on then turn on the TV. Also try other combinations. Try a different input on the TV. Does the problem happen if you connect the cable box directly to the TV with the same cable you use from the receiver?

 

[Miro_1]

Attention ! I have fight for a week with my Samsung Smart TV and I was sure that it does not work. MISTAKE ! Forget the way to reboot etc. The problem is in the cables ! I connected 3 different HDMI cables. If they are too big, it does not work. After connecting 2 great Monster cables I connected a cheap one with a small diameter and it works ( cable box to TV). About desktop PC. It does not see the VGA ( classic pc cable) but it sees the DVI ( the one with a larger head and an extra spear just close to the other 3 lines of spears ) . Buy a cable with DVI male on one extremity and HDMI on the other end. For the consoles you can use their original cable. Read what it is written in the TV HDMI port. They are not all the same. Remember to connect the PC cable in the HDMI / DVI port

 

[Miro_1]

Attention ! I have fight for a week with my Samsung Smart TV and I was sure that it does not work. MISTAKE ! Forget the way to reboot etc. The problem is in the cables ! I connected 3 different HDMI cables. If they are too big, it does not work. After connecting 2 great Monster cables I connected a cheap one with a small diameter and it works ( cable box to TV). About desktop PC. It does not see the VGA ( classic pc cable) but it sees the DVI ( the one with a larger head and an extra spear just close to the other 3 lines of spears ) . Buy a cable with DVI male on one extremity and HDMI on the other end. For the consoles you can use their original cable. Read what it is written in the TV HDMI port. They are not all the same. Remember to connect the PC cable in the HDMI / DVI port

 

[TraceRed]

Newest firmware v1431.0 seems to have resolved the issue for me with my J6300 series.

Hi there, just writing to see if it is still working after this firmware update. I got my TV yesterday, worked fine all day, then crapped out on me today with the HDMI problem. TV firmware is 1422, so hoping the 1431 will work. I'm avoiding the 1432 at this point.