Hey,
Recently, my laptop seems to have been doing this thing which happens on and off, and randomly it will fix itself. What it does is, whilst I'm using it, the screen randomly turns off and the inbuilt keyboard and mousepad both stop working, the laptop screen turns off, and the power button becomes dysfunctional. However, I have my laptop almost always connected to an external mouse, keyboard and monitor. These do not stop working when the problem occurs.
The first time I had this problem, I attempted to turn on and off the laptop to see if it helped. My single-press power button is set to shut down, so I pressed it, and realised it didn't work. Then, after shutting down the laptop using the regular start menu, I tried turning it on again and found the power button didn't work.
After two days, just before I was planning to take it to a local tech company to get the laptop checked out, I tried pressing the power button and it randomly started working again. However, it has happened a couple of times now, and I have learnt not to turn it off whilst the issue is occurring and to wait until it subsides. Consequently, any fix that this forum may be able to offer cannot include the use of restarting the laptop or safe mode. I'm not too keen on going to the tech support place, as I don't really wish to lose my laptop for a couple of days, so if I can fix it here without having to go through the trouble of that then I will.
Thanks for reading, if you require any additional information feel free to ask for it.
Thanks.
Tl;dr: my laptop is acting like a desktop PC with a broken power button.
Recently, my laptop seems to have been doing this thing which happens on and off, and randomly it will fix itself. What it does is, whilst I'm using it, the screen randomly turns off and the inbuilt keyboard and mousepad both stop working, the laptop screen turns off, and the power button becomes dysfunctional. However, I have my laptop almost always connected to an external mouse, keyboard and monitor. These do not stop working when the problem occurs.
The first time I had this problem, I attempted to turn on and off the laptop to see if it helped. My single-press power button is set to shut down, so I pressed it, and realised it didn't work. Then, after shutting down the laptop using the regular start menu, I tried turning it on again and found the power button didn't work.
After two days, just before I was planning to take it to a local tech company to get the laptop checked out, I tried pressing the power button and it randomly started working again. However, it has happened a couple of times now, and I have learnt not to turn it off whilst the issue is occurring and to wait until it subsides. Consequently, any fix that this forum may be able to offer cannot include the use of restarting the laptop or safe mode. I'm not too keen on going to the tech support place, as I don't really wish to lose my laptop for a couple of days, so if I can fix it here without having to go through the trouble of that then I will.
Thanks for reading, if you require any additional information feel free to ask for it.
Thanks.
Tl;dr: my laptop is acting like a desktop PC with a broken power button.
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