Solved! None is gray wont unlock

[denisemowens27]

I go into settings then I go to display from display I go to lock screen then I select screen lock it is all greyed out where it says None disabled by administrator encryption policy or credential storage swipe is also Gray and I cannot pick that one either not trying to jailbreak a phone no I know the code I know how to get into my phone it's just not letting me not put a lock on it because I'm giving it to my five year old to play games on it and he can't enter a code in every time even though I know the code he would get pretty frustrated if you had to ask me every time to unlock his phone so I'm wondering why it's not giving me an option to select either none or swipe both of them are greyed out and I cannot pick them it only allows me the knock code the pattern code the PIN code or the password it will not let me disable it so if you know another way to do that please let me know thank you and have a great day it is a LG G2 phone

 

[hang-the-9]

https/forums.androidcentral.com/android-4-1-4-2-4-3-jelly-bean/293164-disabled-administrator-encryption-policy-credential-storage.html