Question Nvidia 860m not detected on my laptop, please help

[The MSI Guy]

Hello here, am having issues with my laptop detecting my nvidia graphics card(gtx 860m), it was working fine even when I upgraded my laptop to windows 10 last month but stopped working for two weeks now. I have been searching online, watching YouTube videos but still none worked. I have tried the following methods

1. I tried going through the bios settings, there is no option for SWITCHABLE GRAPHICS.

2. I have tried manually installing the nvidia graphics on device manager but I got an error.

3. I also tried resetting the pc. But still my nvidia graphics isn't detected.

4. I also attempted the msi factory reset, but the option was missing

5. I have tried uninstalling nvidia graphics drivers with DDU on safe boot and tried to install them again But I got this error


"This graphic driver could not find compatible graphic hardware"

And Device manager also didn't detect the nVidia adapter(only detect Intel hd graphics 4600)..what should i do now? Please Help

My laptop specs are

Name:MSI GE70 2PE APACHE PRO.
Processor: i7-4720hq.
GPU: Intel hd graphics 4600 + Nvidia gtx 860m 2gb ddr5.
RAM: 12GB
OS: Windows 10

 

[hang-the-9]

Good chance the video card failed, if it's in an MMX socket you can buy a replacement and see if that one works.
Were you using the drivers from the laptop vendor? For laptops that is the best place to get them from.