On my hp laptop I had loads of photos but now when I go on photos it says that I have no readable folders/photos how do I get

[tyldall15]

On my hp laptop I had loads of photos but now when I go on photos it says that I have no readable folders/photos but on the icon it flicks throw the photos i lost. how do I get my photos back

 

[Ralston18]

So you can see the stored photographs and view them accordingly - correct?

Where are the photos currently stored? What software are you using to view and edit the photos?

Are you able to do a Copy and Paste to another drive (network, USB, external)? By folder, by photograph?

Are you able to do a screen capture of the icon and the folder's list? If so, capture and post accordingly.

http/www.tomshardware.com/faq/id-2373240/upload-image-imgur.html