One of my laptop fans not working

what2mel

Prominent
Jul 1, 2017
2
0
510
I am currently using a Acer vx15 and it has a dual fans cooling system but however, i noticed that only one of the fans run. I've also tried to check if my fans move when i turn on my laptop and still, only one of them runs. May I know if this is normal or should i be repairing the laptop? Thanks.
 

what2mel

Prominent
Jul 1, 2017
2
0
510

Yep, just bought the laptop a few days back. I tried playing Overwatch to see if it will cause any problems. When the temperature hit around 85 and above, my laptop just shutted itself down. Had to let it cool down for a while before being able to turn it on again.
 


then its definitely a problem with one of the fan.i would get it return and check.ed