PLEASE HELP ME!!

cayennepepper

Commendable
May 26, 2016
3
0
1,510
Hi. I have Acer Aspire E 14 Touch E5-471P-36E7 laptop. When I'm about to use it and turn it on, it's just a black screen. I don't know what to do. Please help me.
 
Solution
Is the laptop powered on? If so try using the CTRL-ALT-DEL key combo and see if task manager opens, if so go to Applications>New TASK> and type explorer.exe and hit enter.

FacePush

Commendable
May 18, 2016
9
0
1,520
When your about to use a laptop the screen should be black it only turns on once you have actually pushed the power button =)
I think i know what you mean though, i would read this:
http://lowendguru.com/2010/02/how-to-fix-the-acer-aspire-one-black-screen/
OR
http://www.tomsguide.com/answers/id-2357181/acer-aspire-turn-receiving-power.html


common solutions seem to be flashing the bios or pressing the Battery Reset.... or your