Please help. My laptop flashes twice orange and once green and it will not charge or power on. What's wrong? I bought it new o

[angelateague69]

I need help with a brand new laptop that will not power up or do anything except flash twice orange and once green. Please help me understand why

 

[rgd1101]

If it new, return it

 

[CeramicTilePudding69]

The flashes might be a code for troubleshooting. Give me your model number so I can help you more.