So yesterday I got a call in the middle of the night that my credit card has been locked due to suspicious activity. Someone made a $299 purchase at WalMart.com. It was not me. Earlier that day however I purchased some stuff from BodyBuilding.com
Now keep in mind BB.com already has my payment info saved. In the checkout screen it does however have you verify the 3 digit code on the back of the card, and on this same screen it has the full credit card number, expiration date and billing address. But keep in mind all I input was my 3 digit security code.
I don't think its a coincidence that my credit card info was stolen. It couldn't have been stolen physically because it has been in the same exact place for a week, and I only live with 1 person and they would not take it.
Now here's where things get interesting: I have Kaspersky Lab: Total security. This is all their packages put into 1. I have it running anytime my computer is on. It even came with a browser addon to make sure the sites I visit are safe and I don't download anything bad. And no it's not free I paid for the 1 year license....I think it was $69.99.
I did a scan right after(a full scan, not a quick scan), it took 30 min and then it said that there was no bad files found. Said computer was clean. This is not the first time I scanned, I scan at least once a week and on top of that the software has auto-scan when it does it in the background. I download all the updates whenever one is available, and I only do this in the Kaspersky Lab control center program, I do not go online and click any links.
However clearly it is safe to say I have a virus. Now I don't think it's a keylogger because the only thing I input was my 3 digit code. It was something that clearly captured the screen. What kind of virus is this? And more importantly what should I do? I keep a lot of sensitive data on this computer and routinely log into my PayPal, Bank, and other sites. I really really do not want to format hard drive..........what do you guys suggest? Any help is greatly appreciated.
Thank You.
Now keep in mind BB.com already has my payment info saved. In the checkout screen it does however have you verify the 3 digit code on the back of the card, and on this same screen it has the full credit card number, expiration date and billing address. But keep in mind all I input was my 3 digit security code.
I don't think its a coincidence that my credit card info was stolen. It couldn't have been stolen physically because it has been in the same exact place for a week, and I only live with 1 person and they would not take it.
Now here's where things get interesting: I have Kaspersky Lab: Total security. This is all their packages put into 1. I have it running anytime my computer is on. It even came with a browser addon to make sure the sites I visit are safe and I don't download anything bad. And no it's not free I paid for the 1 year license....I think it was $69.99.
I did a scan right after(a full scan, not a quick scan), it took 30 min and then it said that there was no bad files found. Said computer was clean. This is not the first time I scanned, I scan at least once a week and on top of that the software has auto-scan when it does it in the background. I download all the updates whenever one is available, and I only do this in the Kaspersky Lab control center program, I do not go online and click any links.
However clearly it is safe to say I have a virus. Now I don't think it's a keylogger because the only thing I input was my 3 digit code. It was something that clearly captured the screen. What kind of virus is this? And more importantly what should I do? I keep a lot of sensitive data on this computer and routinely log into my PayPal, Bank, and other sites. I really really do not want to format hard drive..........what do you guys suggest? Any help is greatly appreciated.
Thank You.