Possible causes of hardware freezes

[Blaise170]

Hi all,

I just purchased a used laptop that is actually in great shape, but the seller said that it freezes intermittently. There are a few things I am going to try, such as checking the RAM with MemTest86+, but is there anything else I could check? It could be a bad Windows install, but the laptop is currently running Ubuntu which makes me think it is probably hardware related (the seller didn't specify if it is a Windows only issue).

I believe that the laptop was released last summer, so it may still be under manufacturer warranty and so I can always send it in. I guess it will be hard to tell until it is actually in my hands, but if anyone could give suggestions, that would be great.

 

[rdc85]

freeze could related to heat throttling (cpu/gpu/mem), memory error, or HDD that runs to slow..

One thing i would check is the health of the hard disk.....

 

[Blaise170]

Didn't even think about it possibly being the hard disk. I'll definitely check it too.

 

[jaguarskx]

Warranties do not universally transfer to new owners so I would check before considering that option. I know for a fact that Lenovo does not allow warranty transfer. However, Dell does all warranty transfers.

 

[Blaise170]

Interesting to know, I was able to get an Alienware (Dell) transferred for a client, so I never thought about companies having differing policies.