Question Power on problem Acer One 10

Mar 5, 2020
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Hello everyone. A few days ago I tried to restart my Acer One 10 after hibernating it, but it kept remaining on the initial screen of the Acer logo. I then tried to force the shutdown and turn the computer back on, but seeing that it did not start again, I discharged the battery (pressing the power button, the low battery icon appeared) and recharged it, but it still does not turn on.

Is there a way to fix it without bringing my computer to the assistance?
 
If it is turning on and then getting stuck at the logo, try these...

Note: If this problem started after an update (or system reinstall), please make sure the laptop is not connected to the internet in any way before you use the following instructions.

Try the following...
  1. Power off the laptop.
  2. Power on the laptop.
  3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
  4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
  5. Now you want to let the laptop boot to the "Automatic Repair" screen.
  6. Click "Advanced Options" and then select "Troubleshoot".
  7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
  8. From here just follow the screen instructions until the recovery is completed.
NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.

Do not do a "Reset" as that will wipe all data you have on the laptop.


Another version of this is the following...
  1. Power off the laptop.
  2. Power on the laptop.
  3. When screen turns black, hit F10 and ALT repeatedly until the computer shuts off.
  4. To fix the computer you should choose the second option listed.
  5. When the next screen loads, choose the option "Reset Device".
  6. Now choose which ever type of reset you wish.
  7. Your computer should now restore itself to "Factory Settings".
NOTE: If you get a message saying "Error Resetting Device", then you should have the computer looked at by the manufacturer (if still under warranty) or by a tech.
 
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