Preinstalled apps only

[lovenme_143]

Is there a way that i can prove i have no hidden app or file ......nothen hidden on my zte z717vl phone

 

[webworkings]

Well in the "Settings", "Apps" area of the device, there should be sections for "Downloaded" ones. So any app you downloaded and installed yourself would be there. However, considering how tricky some people can be, it is possible an app can be placed on the device and not show in that list. The only way I know of to make sure there is absolutely nothing on the device would be to first save all your personal data (contacts, photos, videos, music, etc., not apps) to a cloud account or computer and then do a "Hard Reset" of the device. This will wipe all data off the device and reinstall only the original OS and apps.

NOTE: Doing this will clear 'all' the data on your phone, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the phone.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the phone...

1. Make sure that the phone is actually powered off.

2. Remove your SD card, if there is one in the device.

3. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

4. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

5. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

6. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

7. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

8. Then press the "Power" button to hard reset the phone.

9. If you took your SD card out in step 2, when the device is up and running again, reinstert the SD card.