Problems with Logitech Speakers

[ShadowsVoid]

Hi, I recently bought the Logitech Z506s 5.1 surround speakers and I'm experiencing some problems.

First off, the rear speakers are not working when I play music or anything on the web, but they work in the 5.1 surround sound test...

Second, the bass from the sub woofer is rather weak. when I turn the bass dial up, the audio pops and it cuts out for the other speakers, yet making zero difference on the sub woofer.

I have all cables connected correctly, (they are colour coded, green, orange and black). I'm using these speakers on my PC with onboard sound from the motherboard (AsRock Extreme4 970). I believe I have the latest Realtek drivers installed (30/07/2013, quite old).

Anyone got ideas as to what the problem is? Thanks!

 

[sincreator]

Enable speaker fill in the realtek control panel to get sound from all speakers. Disable bass control in there also. You may have to configure your windows sound controls as well. Playback devices: properties/configuration.

 

[ShadowsVoid]

Ok I have got my rear speakers working. The main problem is the sub woofer, it just cuts out and does hiccups when bassy sounds are played affecting the other speakers. I tested the speakers on my phone and same problem occurs

 

[sincreator]

are there any controls on the back of the sub? My old x-530's had a knob to turn the bass up and down on the sub as well.

 

[ShadowsVoid]

Yeh there are, I can control the bass. I found out that the audio crackles and pops when the volume is at med-high, so there's something definitely wrong with the sub physically. https/answers.yahoo.com/question/index?qid=20120617233953AAu2at8 I found this which seems to be my problem. How I could fix it/dampen the noise is another question

 

[sincreator]

Yeh there are, I can control the bass. I found out that the audio crackles and pops when the volume is at med-high, so there's something definitely wrong with the sub physically. https/answers.yahoo.com/question/index?qid=20120617233953AAu2at8 I found this which seems to be my problem. How I could fix it/dampen the noise is another question

What happens if you turn the sub all the way down and control the bass from the software level? Is this a possible workaround for you?