Probook black screen

John_112

Estimable
Sep 22, 2015
3
0
4,510
I have HP Probook 4410s it was working for a long time and then one day i turned it on it was black screen i connected it to my tv via hdmi and all i can see was only my cursor please help
 
Solution
Try removing the ac adapter and the battery and then hold down the power button for a full minute.
If that doesnt work boot from a win install disk for your version and run startup repair. If its what I think the problem is repair wont find anything but when it reboots it will tell you that you have a corrupted sleep/hibernation file and ask if you want to delete it. - say yes.

popatim

Splendid
Moderator
Try removing the ac adapter and the battery and then hold down the power button for a full minute.
If that doesnt work boot from a win install disk for your version and run startup repair. If its what I think the problem is repair wont find anything but when it reboots it will tell you that you have a corrupted sleep/hibernation file and ask if you want to delete it. - say yes.
 
Solution

John_112

Estimable
Sep 22, 2015
3
0
4,510
Thank you for the help but i dont have a battery because this laptop is my friends and i bought it but when i bought he did not give me a win disk and the battery is broken and since i know it can work with charger also i did not buy a new one