PS3 Firmware Woes Spark Class Action Lawsuit

[kartu]

Well, so what shows that it wasn't a coincident? I mean if FW breaks the beast it's one thing, but if it just broke at the same time, why should it be repaired for free? Having in mind, that there are tens of million boxes out there, no wonder, some of them incidentally break right after firmware upgrade.

 

[eccentric909]

[citation][nom]kartu[/nom]Well, so what shows that it wasn't a coincident? [/citation]


That it's happened to thousands of people? A coincidence is usually not very "wide-spread".

 

[xonda]

If this guy can sue Sony for "stopping working devices" after a FW. upgrade, I'll too! My PS3 gotta a linux inside, and I was able to access the RSX 2D/3D hardware acceleration with IronPeter's libps3rsx and, after 2.1 FW upgrade, it stop working!
Hell no! I want my RSX GPU access back!
Lets SUE Sony for this!

 

[AndrewMD]

I waiting for the Class Action Lawsuit for the PSPGo system. If Sony had made this a new portable system that was different in terms of coding etc, then backward compatibility wouldn't be such a huge issue. But the fact of the matter is, the PSPGo is a PSP without a UMD slot.

Sony is not offering any compensation for people who have a library of PSP games. Also they are not giving anyone any reason to upgrade to a PSPGo.

 

[eyemaster]

You basically don't have much choice to upgrade the firmware on the PS3, I don't know how it is on the xbox or wii, but I expect pretty much the same.

Yes, you can say yes or no to the upgrade, but you won't be able to go online for certain stuff or play certain new games, so technically, you have no choice.

To charge the customer a fee because the console is broken because of the upgrade you are forced to install, that's just insane.

 

[OldDirtyGamer]

What's really odd about this is that it doesn't happen to everyone and those whom it does happen to are sometimes very sketchy in the details or reluctant to send their boxes in so that they can be investigated (without cost - that can be arranged through a supervisor as I've done so through personally). I currently have two PS3 units (an original launch unit and one of the other non-backwards compatible newer units) and both updated fine with no issues. I'm not networking or downloading a lot of stuff from the PlayStation store (patches and DLC mainly). My guess is that if the HDD is getting corrupted by the patch, it could be a severe write issue or the HDD is closer to full. Since most of Sony's patching is downloaded and then decompressed before installation, that could also be a reason why this happens.

In the view of this lawsuit, I'm not sure if it will go very far. Sony may just opt to exchange or replace all of the named plaintiffs on the suit with brand new units and make some mild change to their warranty policy (much like Microsoft did in the light of the RROD issues). If they are truly shrewd about this, they will then take the units they recover and check to see what all the affected units have in common with regards to updates, games played, downloaded DLC, etc. Since this is such a limited affect, my guess is that there would be a combination of obscure things that would draw this out but the more units they recover, the easier it would be to isolate.

As for firmware updates and upgrades, with all the new consoles, it is part and parcel of how things work. To that end, Sony, Microsoft, and Nintendo all have a responsiblity to ensure that their hardware is functional at all times and should be much more amenable to exchanging or servicing hardware if they can physically determine that something based an update they've passed is the cause. That, I think, is the primary issue at root for a lot of people's arguments (and also that Sony has the audacity to introduce a new product to market which is non-inclusive).

I've never had the experience of hardware failing with Sony (I have with Microsoft and it was a pain to go through) and so I can't speak directly with any experiences with them. I did break the analog stick on my first PSP but even then, I had not issues with getting it repaired by them (and yes, I paid the fee).

 

[cptnjarhead]

sKiT75

I'm guessing most you did not even read the link in the article or review the attached court document to that link.

BAM!

 

[asjflask]

Any time you download something there's the potential for damage. This especially includes firmware for anything. Most likely it's just a coincidence that his PS3 failed at the time of that update. Considering he's the only one that's reported the problem I'm more likely to believe it's just a coincidence and not Sony's fault. We need more information and facts before we can start pointing the finger and blaming everyone for every little thing. It's amazing how fast our society is eroding into this "blame everyone but me" paradigm.

 

[asjflask]

Considering there are only a few thousand and not millions of PS3 owners* is what I meant to say in the above post.

 

[tester24]

Yes on the Xbox in order to be able to use Xbox Live you need to take the updates, same with updates for games, unless they are a single player game like Oblivion.

I can see just taking the system and repairing it, problem solved.

 

[dark_lord69]

[citation][nom]cheepstuff[/nom]that sounded like almost every other class action lawsuit i have seen - with the exception that it was more eloquent. i think sony will settle for $150...[/citation]

Yeah right, it's a class action lawsuit which means lots of people are sueing. Which means $150 X Number of people sueing + lawyer fees = the least amount these people will settle for.

 

[Guest]

Seems to be a no win for this as all units would seem to need to be affected for it to be valid. Since they seem to be mostly all working but a few isolated issues, from all reports, maybe this is an unwarranted allegation that will just be dismissed. What technical experts are they going to find to prove anything? Circumstancial evidence is not likely going to hold up in the court if they have any sense. It should be easily defended by Sony.

 

[shiroikaze]

Doesn't Sony have some sort of CRC check or similar for the firmware download?

 

[Guest]

Yeah, "thousands" of anonymous forum whiners had their PS3s bricked. Watch that number PLUMMET when the CA suit requires users to provide proof of failure.

 

[Guest]

Well another great day of raw-dawging Sony customers up the shoot dry...Great job fixing my PS3 it worked almost 6mo. I think I got a great deal 599 for the system, 149 for the first fix and now 149 to fix the same stupid shiz...It's doing the same thing the last one did not reading disk...I can still look at all the great porn sites and doggie paddle the web...But to play any of the 50 games I have "No Can Do" It looks great sitting there, But I guess I would have never had the problems I am now if I just never played it ...God why did I play all those new games...It's like I wanted it to crap-out on me...I should have left it in the box...I mean how crazy do you have to be pay all that money and expect it to work longer it did...Now I should have known better then to buy a system and play it/use it for what it's for...STUPID...STUPID...STUPID...ME

 

[Guest]

I spend 600 for the system and now it's shitting. Why do they design such failure system. Sony should get suit.

 

[Guest]

I just wanted to say I get this error 80010514 and it stops reading blu-rays, just talked to a head supervisor at Sony. This error is a hardware issue not an update issue. I've had my Ps3 fixed 6 times, 4 of these times was because of this error. I think people mistankly think it is an update that caused their system to malfunction but its just the crappy blu-ray laser they put into it. My Ps3 has been breaking within 4 months of eachother. The head supervisor said he couldn't help me and asked me if I own any pets and do I smoke. Told him no I actually have no pets nor do I smoke and he blamed it on the enviroment that my PS3 is in. Wow then he even told me he was higher up so it wasn't even his job to talk to me. All I'm saying is should they be able to get away with these things. They can't fix my system right so I got to keep giving them my money its just heartbreaking!