Razer Thresher Ultimate Review: The New Wireless Headset King

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Tripack

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Jul 7, 2017
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OK... Now with the prices' policy at RAZER, you could expect some sort of customer service... Unfortunately, and it is a big issue in the community, their support is worth... ZERO, ZILCH, NADA...

If you have an issue (like I did with both my keyboard Chroma Blackwidow Stealth and my headset Kraken), you will probably play ping-pong with their support, and at the end of the day, get no answer whatsoever, apart from the usual "we apologize for the inconvenience..." or even worse the typical ISP's answer... "What is your system ?" implying that the culprit is YOU, or "please kindly monitor your computer" which basically means "get the hell out of here..."...

Let's hope that RAZER customer support will improve fast, because as of now and like many others, I go back to Logitech !
 
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ASK THE COMMUNITY