I rarely use the HP Laptop because it runs Windows 8. I'd love to upgrade it, but I can't get the danged thing started. I updated the virus definitions, and I was in the process of a Windows 8 system maintenance update, but the update got stuck, no activity, or progress. I removed the battery, and now I can't boot this garbage. When I press the power button, at the bottom of the screen, I see, "press ESC for boot options," and the screen goes blank again. I tried resetting it with the power, cordless mouse, and Ethernet unplugged. With the battery removed, I pressed the power button for about 20 - 30 seconds, but that did nothing. Is the next step removing RAM?
Yes, if I could find it. LOL
MERGED QUESTION Question from hasani202 : "Introduction to Salman"
Born deaf, but I speak several languages fluently. Oh well, I have a MS WinBlows 8 issue with my HP DV7 laptop. It works fine, but an upgrade to Windows, caused a catastrophe--I couldn't get this blasted thing to start. It was/still is stuck at upgrading 12%--Do Not Turn Off Your Computer. Brat that I am, I turned it off, and it bit me severely. I could not boot at all. I thought removing the RAM would fix this, but noooo. I was finally able to boot it, and it is stuck at 12% again, I wait a few hours now for it to finish, if it ever does; whops, it is finally restarting.