ReplayTV 2000 can’t_Connect_–_Modem_

[Al]

Archived from groups: alt.video.ptv.replaytv (More info?)

A few days ago I noticed my channel listing covered only about 24 hours
or so. Messages indicated that the unit could not connect. The phone
line is fine as I hooked a phone to it and it works. I can also hear
the modem noise when the unit is attempting to connect (unsuccessfully).

I unplugged the unit for a day with no change.

Changing the dial up number results in:
‘Getting Channel Guide Info…’
‘Skipping Connection…’
‘Done’

A 2-4-3-Zone and selecting ‘Net Connect’ results in:
‘Initializing Modem…’
‘Dialing…’
‘There was a problem transferring information from your ReplayTV Service.’
‘ReplayTV will try again later.’
(Every now and then I get a ‘Connecting…’ but it still fails the same).

I tried all the modem baud rates also with no effect.

Is my modem broken? And if so can anyone please steer me in the
direction of a replacement modem? Maybe ReplayTV Service has a problem?
I live in the Balt/Wash area, does anyone else in my area have a similar
problem?

Thank very much for any help as I miss the heck out of my ReplayTV...

 

[Guest]

Archived from groups: alt.video.ptv.replaytv (More info?)

On Fri, 07 Jan 2005 08:15:33 -0500, AL <ALampe3@Comcast.net> wrote:

>A few days ago I noticed my channel listing covered only about 24 hours
>or so. Messages indicated that the unit could not connect. The phone
>line is fine as I hooked a phone to it and it works. I can also hear
>the modem noise when the unit is attempting to connect (unsuccessfully).
>
>I unplugged the unit for a day with no change.
>
>Changing the dial up number results in:
>‘Getting Channel Guide Info…’
>‘Skipping Connection…’
>‘Done’
>
>A 2-4-3-Zone and selecting ‘Net Connect’ results in:
>‘Initializing Modem…’
>‘Dialing…’
>‘There was a problem transferring information from your ReplayTV Service.’
>‘ReplayTV will try again later.’
>(Every now and then I get a ‘Connecting…’ but it still fails the same).
>
>I tried all the modem baud rates also with no effect.
>
>Is my modem broken? And if so can anyone please steer me in the
>direction of a replacement modem? Maybe ReplayTV Service has a problem?
>I live in the Balt/Wash area, does anyone else in my area have a similar
>problem?
>
>Thank very much for any help as I miss the heck out of my ReplayTV...
>
>

I would have that problem with the older (non-ethernet) Replays. It
would usually work to use a different phone number (check, you may
have several local numbers available).

--
Mark Lloyd
has a Replay 5xxx
http/go.to/notstupid
http/notstupid.laughingsquid.com

"It is a curious thing that every creed promises a
paradise which will be absolutely uninhabitable for
anyone of civilized taste." -- Evelyn Waugh

 

[ME]

Archived from groups: alt.video.ptv.replaytv (More info?)

Yes, sometimes just changing the local phone number works
It might be a temporary problem. If it continues I would suggest trying to
connect using a different local number if you have one in your area.

"Mark Lloyd" <mlloyd@5xxxmail.com5xxx> wrote in message
newsadtt019dpe4u9tgv836un6a6d6q5vuu4f@4ax.com...
> On Fri, 07 Jan 2005 08:15:33 -0500, AL <ALampe3@Comcast.net> wrote:
>
> >A few days ago I noticed my channel listing covered only about 24 hours
> >or so. Messages indicated that the unit could not connect. The phone
> >line is fine as I hooked a phone to it and it works. I can also hear
> >the modem noise when the unit is attempting to connect (unsuccessfully).
> >
> >I unplugged the unit for a day with no change.
> >
> >Changing the dial up number results in:
> >'Getting Channel Guide Info.'
> >'Skipping Connection.'
> >'Done'
> >
> >A 2-4-3-Zone and selecting 'Net Connect' results in:
> >'Initializing Modem.'
> >'Dialing.'
> >'There was a problem transferring information from your ReplayTV
Service.'
> >'ReplayTV will try again later.'
> >(Every now and then I get a 'Connecting.' but it still fails the same).
> >
> >I tried all the modem baud rates also with no effect.
> >
> >Is my modem broken? And if so can anyone please steer me in the
> >direction of a replacement modem? Maybe ReplayTV Service has a problem?
> >I live in the Balt/Wash area, does anyone else in my area have a similar
> >problem?
> >
> >Thank very much for any help as I miss the heck out of my ReplayTV...
> >
> >
>
> I would have that problem with the older (non-ethernet) Replays. It
> would usually work to use a different phone number (check, you may
> have several local numbers available).
>
> --
> Mark Lloyd
> has a Replay 5xxx
> http/go.to/notstupid
> http/notstupid.laughingsquid.com
>
> "It is a curious thing that every creed promises a
> paradise which will be absolutely uninhabitable for
> anyone of civilized taste." -- Evelyn Waugh

 

[Guest]

Archived from groups: alt.video.ptv.replaytv (More info?)

Besides the other suggestions, try unplugging the power for about a minute
(some claim it takes 20 minutes), then plug it back in and try a forced
connect after it boots up. I had a Showstopper with a modem that would get
"stupid" every few weeks and that fixed it.

Bye.

"AL" <ALampe3@Comcast.net> wrote in message
news:41DE8B75.8010402@Comcast.net...
>A few days ago I noticed my channel listing covered only about 24 hours
> or so. Messages indicated that the unit could not connect. The phone
> line is fine as I hooked a phone to it and it works. I can also hear
> the modem noise when the unit is attempting to connect (unsuccessfully).
>
> I unplugged the unit for a day with no change.
>
> Changing the dial up number results in:
> ‘Getting Channel Guide Info…’
> ‘Skipping Connection…’
> ‘Done’
>
> A 2-4-3-Zone and selecting ‘Net Connect’ results in:
> ‘Initializing Modem…’
> ‘Dialing…’
> ‘There was a problem transferring information from your ReplayTV Service.’
> ‘ReplayTV will try again later.’
> (Every now and then I get a ‘Connecting…’ but it still fails the same).
>
> I tried all the modem baud rates also with no effect.
>
> Is my modem broken? And if so can anyone please steer me in the
> direction of a replacement modem? Maybe ReplayTV Service has a problem?
> I live in the Balt/Wash area, does anyone else in my area have a similar
> problem?
>
> Thank very much for any help as I miss the heck out of my ReplayTV...
>
>
>
>
>
>
>

 

[Howard]

Archived from groups: alt.video.ptv.replaytv (More info?)

I am having the exact same problem with 2 showstoppers in Iowa.
I have not been able to get a good load for 2 days now. Exactly the same
scenario as yours.
There were reports that the servers were down yesterday ... may be related
to the dialup problems.
good luck
howard

"AL" <ALampe3@Comcast.net> wrote in message
news:41DE8B75.8010402@Comcast.net...
>A few days ago I noticed my channel listing covered only about 24 hours
> or so. Messages indicated that the unit could not connect. The phone
> line is fine as I hooked a phone to it and it works. I can also hear
> the modem noise when the unit is attempting to connect (unsuccessfully).
>
> I unplugged the unit for a day with no change.
>
> Changing the dial up number results in:
> ‘Getting Channel Guide Info…’
> ‘Skipping Connection…’
> ‘Done’
>
> A 2-4-3-Zone and selecting ‘Net Connect’ results in:
> ‘Initializing Modem…’
> ‘Dialing…’
> ‘There was a problem transferring information from your ReplayTV Service.’
> ‘ReplayTV will try again later.’
> (Every now and then I get a ‘Connecting…’ but it still fails the same).
>
> I tried all the modem baud rates also with no effect.
>
> Is my modem broken? And if so can anyone please steer me in the
> direction of a replacement modem? Maybe ReplayTV Service has a problem?
> I live in the Balt/Wash area, does anyone else in my area have a similar
> problem?
>
> Thank very much for any help as I miss the heck out of my ReplayTV...
>
>
>
>
>
>
>

 

[Al]

Archived from groups: alt.video.ptv.replaytv (More info?)

Thanks to everyone for the suggestions. I just got back from a week out
of town, and it's back to normal! It must have been the servers. Wheeew!

AL wrote:
> A few days ago I noticed my channel listing covered only about 24 hours
> or so. Messages indicated that the unit could not connect. The phone
> line is fine as I hooked a phone to it and it works. I can also hear
> the modem noise when the unit is attempting to connect (unsuccessfully).
>
> I unplugged the unit for a day with no change.
>
> Changing the dial up number results in:
> ‘Getting Channel Guide Info…’
> ‘Skipping Connection…’
> ‘Done’
>
> A 2-4-3-Zone and selecting ‘Net Connect’ results in:
> ‘Initializing Modem…’
> ‘Dialing…’
> ‘There was a problem transferring information from your ReplayTV Service.’
> ‘ReplayTV will try again later.’
> (Every now and then I get a ‘Connecting…’ but it still fails the same).
>
> I tried all the modem baud rates also with no effect.
>
> Is my modem broken? And if so can anyone please steer me in the
> direction of a replacement modem? Maybe ReplayTV Service has a problem?
> I live in the Balt/Wash area, does anyone else in my area have a similar
> problem?
>
> Thank very much for any help as I miss the heck out of my ReplayTV...
>
>
>
>
>
>
>