Why does everyone hate AT&T? My girlfriend had T-Mobile (she had a sidekick but thanks to their screw up now has an iphone) and it's the worst customer service of any carrier I've talked to. I called T-mobs for her because she was so frustrated. I spent 10 minutes on hold before getting ahold of someone. I call customer service for my phone and I have someone on the line in less than a minute. Did I mention she works for Verizon?
I've had Verizon, Sprint, and AT&T since it was Cingular. I've been on their "crappy" network since 2006 and I don't experience any of these "dropped calls" and "slow network" problems, or "poor reception" that everyone is constantly citing. It's funny, Verizon's "map for that commerical doesn't even list the entire northwest portion of my state as having 3G, yet we do and have for some time.