The tablets were onboard edco trash trucks. There is no access to playstore Verizon service still active. My friend said he knew what he was doing and did the hard reset but afterwards the Verizon service no longer worked. I was going to do a hard reset on one of them but it warned me about the possibility if I reset I may have to provide email associated and password for account. I would like to use it as a regular tablet and still have the Verizon service. Can you point me in the right direction?