Resetting Factory Defaults

robbieherronschool

Prominent
Aug 15, 2017
2
0
510
0
I get all the way to the choose yes if you are sure you want to continue screen and it won't allow me to push yes I can click no or anything else but when I click on the yes button nothing happens
 
Go to Microsoft and download the latest Windows 10 installation media (see below). Use it to perform a clean install. However, your current HDD could be experiencing a failure. Should know more once we know if you can successfully install Windows...or not.

https://www.microsoft.com/en-us/software-download/windows10

BTW, I suspect your recovery partition may be part of the problem (thus the failure). It could also be a symptom of a failing HDD as well.
 

robbieherronschool

Prominent
Aug 15, 2017
2
0
510
0
It is a Toshiba Satallite Laptop it keeps giving me the screen telling me to choose a boot device or insert boot media. When I push 0 or F12 the F12 gives me a boot menue when I click on HDD recovery A box opens telling me "The Hard Drive Recovery Process has been selected. Please choose [Yes] if you are sure that you want to continue. When I click yes nothing happens I can click on no and the x to close the box but when I click on the Yes button nothing happens.I bought it with Windows 8 but later downloaded and installed the Windows 10 that was given free from MS.
 
Go to Microsoft and download the latest Windows 10 installation media (see below). Use it to perform a clean install. However, your current HDD could be experiencing a failure. Should know more once we know if you can successfully install Windows...or not.

https://www.microsoft.com/en-us/software-download/windows10

BTW, I suspect your recovery partition may be part of the problem (thus the failure). It could also be a symptom of a failing HDD as well.
 
Thread starter Similar threads Forum Replies Date
A Laptop Tech Support 0
A Laptop Tech Support 1
Debs70 Laptop Tech Support 3
R Laptop Tech Support 4
nachicocce Laptop Tech Support 1
Marshall Honorof Laptop Tech Support 0
F Laptop Tech Support 1
ryancheese011 Laptop Tech Support 1
dc19931 Laptop Tech Support 1
C Laptop Tech Support 2
P Laptop Tech Support 2
W Laptop Tech Support 4
L Laptop Tech Support 1
M Laptop Tech Support 1
G Laptop Tech Support 1
G Laptop Tech Support 9
M Laptop Tech Support 1
S Laptop Tech Support 1
J Laptop Tech Support 1
M Laptop Tech Support 3

ASK THE COMMUNITY