Resetting the samsung galaxy note 10.1 tablet

Amy_77

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Jan 10, 2016
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I've been having problems with my galaxy note 10.1 tablet. It will turn on, but it stays on the screen that just says Samsung Galaxy Note 10.1 2014 edition. I tried doing the reset both with the power button and volume up, and the power and home button. When I did the volume up and power buttons, it would go to the screen that says Samsung Galaxy Note 10.1 tablet 2014 edition, then it freezes on that. What should I try next? Any suggestions?
 
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