Hi jbaker22, I am sorry I don't know what "soft or hard brick means" but I tried holding down the volume down and power button for 5 secs but no response. No menu either when I hold down both volume buttons and power buttons for 5 secs.
when I switch it on, its says "powered by android" then start-up screen. After that, a circle goes round and round and every now and again it vibrates as though it will boot successfully but nothing happens.
The phone reads the charger but when connected to my laptop, the laptop reads it as "MT65xx Preloader" not V685 phone. I googled MT65xx Preloader and downloaded it onto my laptop, followed video instructions on how to install it but when I get to select the MT65xx Preloader file downloaded, the computer does not recognise it either automatically or manually.
What do you think I deleted? Thank a lot for taking time to help me.