restoring laptop failed

Kate_19

Commendable
Oct 9, 2016
1
0
1,510
hi
i tried to help a friend by restoring their laptop and it seems to have failed, it shows up with an error message telling me to insert a disk which they do not have. they have a toshiba satellite C50-B
please help? which exactly do i need to do? do i need to download anything?