"The company also offers more support for streaming apps than any other TV manufacturer."
Their support is useless. They cover everything one can find in their user manual.
What is disappointing about this review is the lack of actual review of the "smart" feature of this TV - Smart Hub. Needless to mention, there is nothing "smart" about it, but firmware updates that delete all the user apps, incompatibility issues between apps and firmware versions (need for re-install), actual deleting of user apps with no notification of such action, pathetic on-line firmware update channel that does not fully do its job (they only way we have been able to update firmware since 2013 was through USB).
Instead of investing into hogged-up support channels, Samsung should focus on resolving issues that have created frustrations to its user base. It is cheaper to resolve an issue instead of investing millions into "support" that cannot resolve such issues.
I'm about to burn my TV in our fire pit. Will make a youtube video...