Screen as a shadow

nardie

Distinguished
Jan 13, 2012
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Hello,
I have a hp laptop and whilst watching a video the screen went blank. I knock it and it came on but half of the screen now has a transparent film across it with colorful lines running across does anyone have any idea how to get this off my screen your assistance would be greatly appreciated.
 

ulysses35

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Jul 2, 2008
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I know a few HP laptops have cabling that runs too close to the hinge, so when the machine and opened and closed repeatedly - the cable comes loose and causes video / display issues.

If you can remove the cover around the screen and hinge area and test the laptop and get no problems then look carefully at routing the offending leads a little better. I managed to resolve a similar issue with a HP, and used a hot glue gun to secure the cables.
 
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