Screen problems - horizontal lines

kenji22

Prominent
Aug 4, 2017
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https://m.imgur.com/a/3XgyS

^^ That's my screen every time I turn on my laptop. Anyone know what the problem is? It used to go away when I closed and open the laptop, but that not longer works.

Laptop is Acer Travelmate B114.
 

rgd1101

Polypheme
Moderator
  • Deleted by N/A
MERGED QUESTION
Question from kenji22 : "Screen problems - horizontal lines"



 
Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
 
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