Secure Connection Failed

[sam ginsben]

Hey, I've had a problem for the last 2 days with secure connection failed. It only happens when i log into my amazon account. I've tried 50+ urls and non give me that error, only when i try logging into amazon..

 

[Saga Lout]

Are any of the other sites ones where you have secure banking data stored? Are you usibng your own wireless network and, if so, have you tried wired?

 

[sam ginsben]

I'm using a wired connection, and no that's the only site i use for online shopping of personal info would be stored on. Besides games... I've ran norton 360, norton power eraser and malwarebytes anit-malware none of which found anything. I also updated firefox and disable all my addons of which i only have 2 adblock plus and norton safe search. Still get the secure connection failed error. I can visit amazon with no errors, it only happends after i log in. I've been using them for years and this has never happend before.

 

[Saga Lout]

It all rather points to Amazon. Put in a wrong password to trigger the "Forgot password" process and see if that gets you in.

 

[sam ginsben]

I can get into my account, and everything is looks the same as before, like nothing looks changed, or nothing been ordered i don't recognize. I just have to load a new amazon url after i get the warning and it's already logged me in as soon as i visit the page. If that makes sense. I'm just wondering whats going on with this secure connection failed nonsense. I tried disabling my firewall on norton, didn't help.

 

[sam ginsben]

I've searched for hours trying to find anyone that has had this problem or made a forum anything about it, and i cant find anything. I have used ccleaner for years and use it almost everyday to clean my registry and history, think there's anyway ccleaner doing something to my registry or history could cause this?

 

[Saga Lout]

Either go a few days without clearing the history or exclude Amazon from the clearance.

 

[Paul NZ]

Ask Amazon

 

[sam ginsben]

That sounds like good advice, Okay so, I'll going a few days logging on and off and such (searching). If nothing, Then I might just have to exclude it. Thnx for the help.

 

[sam ginsben]

Yeah i haven't asked them yet, I'm going to do that right now. I thought maybe it could be just a real quick fix.

 

[Shaun o]

You are inputting the HTTPS command and not just using www. to the websites in question

https/www.

Also check that the time, Month, and date plus the year are set correctly in windows.

 

[sam ginsben]

Yes, i was always using https//www. I wanted to get back to you guys and say its fixed!! I logged into my account to ask amazon, and i didn't get the error!! log out back in again, no error. Only thing i did before last try's, was uninstall ccleaner. Maybe it did something to my history/registry, Because i've use ccleaner every time i close firefox, before shutting my computer down, for like a year. So it must have been me cleaning my history and registry to much i guess.. Thnx for all the responses tomshardware rules!