Solved! shift keys are not working - newly installed ssd drive and windows 10

[tsswamy]

i just installed ssd drive and installed windows 10. everything works fine except shift keys

dell laptop 14z

 

[webworkings]

Try this...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting/reconnecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

Additionally, if your device uses one, you may want to try updating the Synaptics Driver if the above doesn't help.

You may also want to check the device for malware, viruses, etc., which can interfere with normal operation.

 

[tsswamy]

not working above options.
i just installed ssd drive with windows 10 nothing else. before installation shift keys are working.

 

[webworkings]

If you just installed Windows 10, was the computer originally 10 or a prior version? If it was a prior one, then the driver it would have installed for you, when you installed 10, may well not be the right one for your system. I would suggest you try the above steps, or consider going to the manufacturer's website to check for drivers there.