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It could be a few things.

1. The battery could be loose. You can get that message if your battery is not connecting properly.
2. If you rooted the phone, it can cause this issue.

If it is number 1. You will have to find a way to get the battery to connect. If it is under warranty, I would contact the manufacturer.

If it is number 2. Then you are going to have to try and reset the device, if it will let you, back to its original settings.
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