Solved! Shutting Off And On Issue

[Muhammad_182]

I have a dell laptop with windows 10 and somehow it is randomly turning off and on automatically by itself is it due to virus how I can solve this problem

 

[webworkings]

Well there is no way to know if it is a virus or malware or such without checking the computer out. So you would need to install some good antivirus, malware and spyware checking programs and see if the find anything.

You can also try starting up the computer in "Safe Mode" and see if you get the turning off and on problem in there. Granted, from "Safe Mode" you can't access a lot of things (it restricts access) however if it stops turning off and on in there, then you know there is something fishy on the device.

How to enter "Safe Mode" when booting the computer.

In Windows 8 and 10...

As your computer restarts, press F8 (possibly a few times) to enter "Safe Mode"

a. Press the "F4" key to Enable "Safe Mode".
(The computer will then start in "Safe Mode" with a minimal set of drivers and services.)

b. Press the "F5" key to Enable "Safe Mode" with Networking.
( Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network.)

c. Press the "F6" key to Enable "Safe Mode" with Command Prompt.
(In "Safe Mode" with "Command Prompt" starts Windows in Safe Mode, with a Command Prompt window instead of the Windows interface. This option is mostly only used by IT professionals.)

Now sign in to the computer with your account name and password. (If you have one set.) When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer.


In Windows 7/Vista/XP...

1. Immediately after turning on the computer, or restarting it (usually after you hear your computer beep), tap the F8 key, repeatedly, in 1 second intervals.

2. The computer will then display hardware information and run a memory test.

3. Next the "Advanced Boot Options" menu will appear.

4. In the "Advanced Boot Options" menu use the arrow keys to select "Safe Mode" or "Safe Mode with Networking" and press ENTER.