When you said "I tried changing power surge protector", are you talking about the adapter? Look at the dc jack, is it loose when you connect the plug from the adapter?
When you said "I tried changing power surge protector", are you talking about the adapter? Look at the dc jack, is it loose when you connect the plug from the adapter?
The computer is only 5 months old. Nothing is loose. I am going to try and return it.