Hello,
i have a sony vaio and its givig me some problems.
Product: Sony Vaio VPCEB44EN (no memory upgrades since purchase)
OS: Windows 7 Professional 64x
Purchase date: 13 Feb, 2011
Issue: Laptop not booting up(screen remains off)
Details:
> Blue Screen shows up during routine stuff like browsing, word editing, etc.
> Blue Screen stays for a while then laptop turns off ; or pressing CTRL+ALT+DELETE turns it off (does not reboot)
> Pressing power button produces one of these two responses:
1st: Green light on power button starts blinking and fades in a second or so, other parts including screen remain off
2nd: Green light turns on (sometimes after blinking for 2-3 seconds),
there is some disk activity,
the fan starts (air is hotter than usual),
then laptop turns off giving a faint, fuzzy clicking noise(screen remains off the whole time)
> After leaving laptop idle for 10-20 minutes, it starts up normally
This problem occurs around 1-3 times a day,
Reinstalling Windows did not solve the problem
Windows 'checkdisk' utility does not detect any errors
Windows 'memtest' utility does not find any fault with the RAM
I went to Sony service center (Andheri east, Mumbai), they returned it after 3 days saying it was a dust problem, no parts were replaced, just a routine service was
performed. It was working fine when I collected it, but problem reoccurred after 2-3 hours.
I would go to the service center again since its still under warranty, meanwhile can someone tell me what the problem could be?
i have a sony vaio and its givig me some problems.
Product: Sony Vaio VPCEB44EN (no memory upgrades since purchase)
OS: Windows 7 Professional 64x
Purchase date: 13 Feb, 2011
Issue: Laptop not booting up(screen remains off)
Details:
> Blue Screen shows up during routine stuff like browsing, word editing, etc.
> Blue Screen stays for a while then laptop turns off ; or pressing CTRL+ALT+DELETE turns it off (does not reboot)
> Pressing power button produces one of these two responses:
1st: Green light on power button starts blinking and fades in a second or so, other parts including screen remain off
2nd: Green light turns on (sometimes after blinking for 2-3 seconds),
there is some disk activity,
the fan starts (air is hotter than usual),
then laptop turns off giving a faint, fuzzy clicking noise(screen remains off the whole time)
> After leaving laptop idle for 10-20 minutes, it starts up normally
This problem occurs around 1-3 times a day,
Reinstalling Windows did not solve the problem
Windows 'checkdisk' utility does not detect any errors
Windows 'memtest' utility does not find any fault with the RAM
I went to Sony service center (Andheri east, Mumbai), they returned it after 3 days saying it was a dust problem, no parts were replaced, just a routine service was
performed. It was working fine when I collected it, but problem reoccurred after 2-3 hours.
I would go to the service center again since its still under warranty, meanwhile can someone tell me what the problem could be?