Sony vaio won't connect to Internet

[Karinfis]

Sony Vaio won't connect to Internet. WiFi says "connected".

 

[Saga Lout]

Start off in Control Panel>Internet Options>Connections tab>LAN Button and make sure the Detect automatically" box is ticked and remove a tick from the Proxy box.

If that checks out OK press your Windows key and R together then at the Command Prompt, type
netsh winsock reset catalog
then press Enter. Restart the machine and see if things work properly.

 

[Karinfis]

This didn't help. Thanks though!

 

[ffg7]

what says you cannot connect to the internet, your browser & if so which 1?

 

[Karinfis]

AOL. Internet Explorer. Also tried Chrome.
Just took computer to a friend who is checking it out.
Thank you!!

 

[ffg7]

what anti-virus are you using as had that issue with a customer's laptop which I ended doing a repair of his mcaffee to get the laptop to browse the net?

 

[Karinfis]

what anti-virus are you using as had that issue with a customer's laptop which I ended doing a repair of his mcaffee to get the laptop to browse the net?

 

[Karinfis]

Norton
My friend just mentioned that today. He's checking my computer out.
Thanks.

 

[Bairi]

what anti-virus are you using as had that issue with a customer's laptop which I ended doing a repair of his mcaffee to get the laptop to browse the net?

I too have same problem in Sony vaio, wifi connected but browser pages not loading... That's why I uninstall antivirus... And i tried command prompt as administrator and typed what he told...but still no use.... What may be the reason, plz.

 

[Saga Lout]

You should only remove your AV if it had a built-in firewall which might have been preventing Net access. If it was just an AV, reinstall it and check in Control Panel to see if turning off the Windows firewall but only for long enough to see if you can connect.