Question Sound Issues HP Folio 13 2000

Nov 14, 2020
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My hp folio 13 2000 has a problem with the sound diagnostic has been done no issues shown but no sound at all it shows as working but nothing coming from the speakers have uninstalled codec and reinstalled, checked the sound in device manager, downloaded new updated drivers, no change at all even changed the operating system to windows 10, no change at all when i try and play a movie the sound level shows in green but no voices from the movie.