still have no DVD Rom on 7551-7422 all fixes are a no go

[Charles3951]

still have no DVD Rom on 7551-7422 all fixes are a no go

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps suggested by HP which apply to almost all laptop brands. If all these steps will not work I would suggest reinstalling Windows and if it will still not work your last option would be to replace the DVD drive.

http/support.hp.com/us-en/document/c03280768

 

[Charles3951]

Hi,

Please do try these troubleshooting steps suggested by HP which apply to almost all laptop brands. If all these steps will not work I would suggest reinstalling Windows and if it will still not work your last option would be to replace the DVD drive.

http/support.hp.com/us-en/document/c03280768

 

[Charles3951]

It doesn't show up under DVD but up under other devices with the name of the dvd rom optiarc DVD RW AD 7555H

 

[Blackink]

still have no DVD Rom on 7551-7422 all fixes are a no go

Have you tried this?
https/support.microsoft.com/en-us/kb/314060

My CD-Rom wouldn't work after all the Windows Updates and after running this software, the problem was solved!!!