I think Sony needs to get away from the "Beta" mentality. They think that just because they are offering a service for free, they are not fully responsible for its up time as things may go wrong. Not saying that the PSN is a Beta program, but most of the time when a service is "free" there is less commitment to keep it up, patch it, or upgrade it. However Sony does make billions off of their free Network, so they should give PSN users the same experience that Xbox Live users have, "if at all possible". The truth is, PSN has never been completely stable, their network has always had issues and has never been up to par, which is why I think that they have been targeted by black hats around the globe. Step it up Sony!