Question The screen went black while I was working on a Word doc, and I can't get it to come back.

[gjgjjr]

The screen went black while I was working on a Word doc, and I can't get it to come back.

 

[rhyalus]

Well, your message doesn't have much info... 🙂

If you still hear fans and lights are on, it could just be the screen. I would connect it to an external monitor and see if I could recover the document.

Then you may need to get this laptop serviced.

R