The track changes are not visible

[ClaireBowers]

I have just got MS Word 2013, and have used the track changes program. But, once the document has been saved and emailed to a client, the track changes aren't visible. I have saved the document a 'All markup' as suggested on this site, but it doesn't seem to be working. Why is this? I am a proofreader by trade and this is causing me real problems. Any help would be much appreciated.

 

[Alabalcho]

Goto "Review" tab on the ribbon, and from here select what you want to see.
And before sending this to the client - make sure the file you've sent to him actually contains the tracking.