Solved! Tobisha Laptop Power Button Issue

[DevilishDaydream]

I just got a Tobisha laptop for Christmas, and I'm pretty sure the power button isn't working. The charging light will come on, and I have not done any damage to the laptop, so I'm just guessing it has to do with the power button itself. My warranty was not set up when this happened tho, and I world prefer to fix it myself. Anyone know how I can fix it? I would prefer to not open it up and play with the wires is possible, but if that's my only option, I will do it.

 

[Fayenwolf]

To be able to better help, can you provide us with the model name and model number of the device? This is typically found on the very bottom of the laptop. A picture will work too, if that is easier for you versus finding the model and revision number.

 

[DevilishDaydream]

Satellite L55W-C5150
Serial no. 3G017500S

 

[Fayenwolf]

Okay, simple steps first. Take the battery out, disconnect it from the power adapter and then hold down the power button for EXACTLY 30 seconds. Once you do that, then go ahead and place the battery back in, plug the power adapter back in and power it on.

What this should do is short any electrical charge in the motherboard, which may prevent the laptop from kicking over power to all the components. It's a simple fix if this is a simple problem. Let's hope so. The other option is it could be a faulty charger not providing the proper voltage, and may need to be swapped out for a new one.

Side note, did this laptop you got as a gift come with a warranty?

 

[DevilishDaydream]

Thanks, I'll try that

And to answer your question, it came with a warranty but we never activated it

 

[DevilishDaydream]

Ok, the battery is wired in, idk how to take it out, what do I do now?